Streamlining Your Business Processes with Business Automation Tools

Whether you are a one-person-wonder or have a small staff, your small business will see a great increase in efficiency and long-term cost reduction by adopting a few business process management automation tools and software. Their features will give you an edge in providing an outstanding customer experience, resulting in the best word-of-mouth marketing for free.

Most of these business process management automation software tools have easy-integration features and flexible plans that can work out for all types of business owners. You can check out these features and take the best decision to invest in them according to your content management priorities.

Maximizing Productivity with These 6 Amazing Business Automation Softwares

Mailchimp

Mailchimp is a very popular business automation software or tool for marketing and CRM platform. It provides the best contact management, automation of workflows, management of advertising, social media, emails, forms, and landing pages. With 13 million total users, they occupy over 60% of the email marketing industry. This software has free and paid plans that you can get at various pricing options and features.

With the best business management process automation features of Mailchimp, you can get website building, templates for emails and landing pages, automation of email sending, customer segmentation, A/B Testing, analytics, and insights to optimize your content campaigns to reach the best possible time. The marketing CRM platform helps keep track of leads, gathers data, and helps make the best content process automation tools for interactive visualizations.

Buffer

Social media is a significant channel for most businesses today, particularly if yours is a consumer-facing small business. Buffer has a website and mobile app with features to manage and automate your social media accounts from one platform. They have more than 4.5 million registered users. Buffer helps implement social media content marketing strategies in an organized process.

They have free and paid versions and extension features for businesses. In the free version, you get to add three accounts, while the paid versions allow more tasks and provide content analytics, process automation and the best hashtag features, all in real-time. It helps schedule tasks such as the upload of social media posts at the best times to attract user engagement. It also has features and tools to get your Instagram shop grid linked.

Gnani.ai

By this time, you’ve got the basics of small business automation platforms in place, and now you’re ready to get started with orders and tickets. For one, providing quality customer support for a smaller process or a smaller group of customers is easy. But once the brand grows and the customer base increases, providing the same quality customer support will be difficult and time-consuming.

Conversational AI bots and tools are the next steps in scaling up support operation tasks without hiring additional staff. They help contact centers automate tedious responses so that your employees get to focus on solving complex tasks. Gnani.ai software and tools offer voice bot solutions for the best customer service process and marketing automation operations and bot builder platforms for those wanting more control over process customization.

One of the best business automation software is the assist365™ low-code AI voice bot builder that makes building AI bots for business simpler for all types of businesses without the need to hire a dedicated developer team – all of it in much less time.

Customers find talking more convenient to describe content issues. Therefore, voice bots, automation software and tools, over time, can be programmed with features to deal with simple queries in various languages. It gives a more personalized touch to customer responses even during off-hours.

Grammarly / Hemingway

These are not the most obvious options that come to mind when we talk about automating a business process. But, good grammar, spelling, and sentence construction are necessary, even for writing an email, and many important impressions have been ruined by small oversights, especially when pitching to investors or dealing with particular customers. Grammarly & Hemingway editors are time-tested tools and business automation software that point out typos and make suggestions for more effective language use.

Freshbooks

After some time, maintaining multiple Google Sheets for accounting, invoicing, and reporting gets frustrating, especially as your order volumes grow. Freshbooks is a SaaS-based business automation tool for invoicing that also tracks expenses, time spent, payments, industry-standard business, management reporting, developing proposals, etc. This software supports multiple tax rates and currencies and country-specific tax calculations for Canada, the US, and the UK.

Freshbooks’ features integrate with most of the applications already mentioned in this list. The company claims to have more than 24 million users across 160+ countries. It is specially meant for small to medium-sized businesses.

Hellosign

If your small business requires a lot of signatures in the documentation or content, you’ll definitely see massive delays. Automating online document flows helps complete critical tasks quickly. By choosing Hellosign to get these signatory processes done, you can save the time, money and energy involved in physically getting it all done.

Hellosign can automate financial form workflows like shareholder and stock option holder agreements, investor contracts, tax forms, sales agreements, NDAs, confidentiality agreements, non-compete agreements, and more such tasks. It can also integrate with other applications for automating business process workflows, including payment tools like Stripe.

Keep not one, but both your eyes open as more business automation platforms are coming up to help small business owners achieve their dream results. As a small business owner, you should ensure that most of your time and energy is devoted to tasks that bring you the best business outcomes, and not just in sending out emails.

Frequently Asked Questions

How can business automation tools help companies to grow?

Business automation tools can help businesses grow exponentially by saving time and improving efficiency, allowing businesses to focus on other growth areas. They can also help enterprises scale by automating tasks and processes requiring additional human resources.

How do business automation tools work? 

Business automation tools automate repetitive tasks and processes, such as email marketing campaigns, customer support inquiries, or HR onboarding. They may use artificial intelligence, machine learning, or other technologies to analyze data, predict outcomes, or make decisions.

What are some examples of business automation tools?

Some examples of business automation tools include customer relationship management (CRM) systems, marketing automation platforms, project management tools, and HR software.