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Process selecting transforming input variables improving model performance.
Core AI & Machine Learning
Percentage of customer issues resolved during first contact.
Customer Experience & Contact Center
Technology accurately recognizing speech from distance in noisy environments.
Voice AI & Speech Technology
Technology identifying or verifying people by analyzing facial features.
Specialized AI Applications
Technique where AI models learn new tasks with few examples.
Large Language Models & Transformers
Process selecting most relevant variables for building machine learning models.
Data Science & Analytics
Processes transferring complex issues to specialized agents or supervisors.
Processing data closer to generation source rather than cloud servers.
Technical Infrastructure & APIs
Initial data investigation discovering patterns spotting anomalies testing hypotheses.
Mathematical representations of text images data capturing semantic meaning.
RAG & Knowledge Systems
Data processing method moving data from sources to warehouses.
Integration & Connectivity
Process identifying extracting specific information like names dates locations.
Conversational AI & Chatbots
