Home First scales lead generation with Voice AI

Organisation
Home First Finance Company India Ltd
Founded
2010
Website
https://www.homefirstindia.com
Channel
Phone call (voice AI)
Industry
Housing Finance / NBFC
Usecases
Lead generation automation, dynamic qualification, CRM integration, semi-urban outreach

Lead generation performance

AI-powered lead engagement increased coverage, improved qualification accuracy, and reduced marketing costs.

2.30%
revenue gain
500K+
conversations
0.51×
efficiency ratio*
45%
OpEx saved
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A fast-growing housing finance provider needed to expand its lead acquisition pipeline while managing operational costs. Manual processes were inefficient, costly, and lacked scalability. Gnani.ai introduced an AI-based engagement engine to solve these challenges.

Solution

Home First implemented Acquire365 to scale lead generation through automated outreach and qualification workflows. The solution optimized follow-ups and integrated real-time lead routing into CRM for faster closures.

01

Used AI-driven calls to qualify prospects based on eligibility criteria and interest parameters dynamically.

02

Enabled behavior-aware follow-ups to maximize engagement and improve conversion potential.

03

Automated CRM sync for seamless routing of high-quality leads and performance tracking.

04

Provided real-time dashboards for marketing teams to monitor campaign success and optimize outreach continuously.

The automation delivered significant improvements in cost-efficiency, engagement volume, and lead-to-loan conversion predictability.

Impact

Home First improved lead quality, reduced acquisition costs, and scaled engagement efficiently across semi-urban regions.

2.30%
revenue gain
500K+
conversations
45%
OpEx saved

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