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Written by Gnani MarketingOctober 11, 2022 What Is armour365 armour365 is a voice biometrics software by Gnani.ai that has innovative features to address the growing threats of fraud and cybercrime. armour365 Voice Biometrics is a voice analytics software solution that works in conjunction with multiple contact center platforms and chat applications. The software is designed with
Written by Gnani MarketingAugust 16, 2022 Conversational AI: Meaning, Benefits & Business Use Cases Conversational AI allows computers to converse with humans in natural language. This has given rise to exciting possibilities for businesses and consumers alike. But how exactly does it work? What benefits, and how can business owners leverage it? Benefits of Conversational AI
Written by Gnani MarketingMay 11, 2022 Customer Service Statistics to Watch in the E-Commerce Industry The biggest leverage you can have against your competitor e-commerce company is to go big time on customer support. That is one aspect of running an online or mobile sales and marketing business that most e-commerce companies get wrong. No wonder
Written by Gnani MarketingMarch 31, 2022 Rise in Voice commerce & The Role of Conversational AI in it “Hey Alexa, buy more detergent powder” That’s mostly it and you’re done shopping! Over the past few years, e-commerce has evolved to be one of the primary modes of shopping. And now, consumers don’t even have to sit
Written by Gnani MarketingJanuary 10, 2022 After proving extremely instrumental in scientific study, conversational AI is fast infiltrating the e-commerce sector as an indispensable tool. Businesses leverage Conversational AI in ecommerce to obtain deeper analytical insights, develop more precise suggestions for customers, cut operating expenditures, and stay one step ahead in the competition. As technology evolves,
Written by Gnani MarketingOctober 5, 2021 In 2021, the global retail e-commerce market is expected to register sales hovering around USD 5 trillion, corresponding to a growth of 27.6%. And these impressive numbers are despite the dip in sales experienced by retail considering the COVID-19 pandemic! Even though the sector appears to be brewing up a
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