Conversational AI Archives

Gnani.ai offers a unified customer service platform

Conversational AI, Customer Service Automation, customer service platform, Generative artificial intelligence

A Unified, Generative AI-Enabled Platform to Deliver Exceptional Customer Experience

Written by Gnani MarketingJuly 20, 2023

Gnani.ai harnesses the powers of generative AI to help businesses get to the next level Generative artificial intelligence and LLMs have become buzzwords in the business world. According to a recent Forbes Advisory survey, 97% business owners think LLMs can make a positive impact on their businesses while 64% business

Artificial Intelligence, Banking and Insurance, Contact Center Automation, Conversational AI

Conversational Voice AI For Debt Collection: Unlocking New Opportunities

Written by Gnani MarketingJuly 19, 2023

Debt collection companies aim to maximize their recovery rates, streamline operations, and reduce costs but there are a significant number of challenges they face. Automating intelligent conversations can help deal with such challenges. This is why conversational AI emerges as a game-changer in the debt collection industry. It is revolutionizing

Artificial Intelligence, Banking and Insurance, Conversational AI, Customer Service Automation

Conversational AI for Neobanking: New Age Banking Leading to New Age Customer Problems

Written by Gnani MarketingJuly 7, 2022

Using Conversational AI and Chatbots to Transform the Neobanking Experience Neobanking, a.k.a. challenger banks emerged from the mounting demand for easy and round-the-clock access to efficient banking processes. With no physical offices & branches, the level of precision, efficiency, and ability to handle load is a deal-breaker. These make Conversational

Artificial Intelligence, Conversational AI, Customer Service Automation, Speech To Text, Text To Speech, Voice Technology

How do Voice Bots Handle Languages & Accents? | Gnani

Written by Gnani MarketingJuly 1, 2022

As per current trends and reports, 41% of adult users use voice search at least one time a day. This means that the use of voice AI is steadily on the rise. A significant contributor to the upward trend in voice searches among customers is the advent of smart home

Artificial Intelligence, Omnichannel Analytics

Understanding the Concept of Self Learning AI

Written by Gnani MarketingApril 18, 2022

Methods of Self-Learning in AI – Which One Works Best for Analytics? Perhaps what gives artificial intelligence that characteristic of ‘intelligence’ is its ability to learn using deep data and to be taught through large datasets. AI applications can either self-learn or are fed large datasets using self-supervised learning models.

Conversational AI

Important Conversational AI Bots That Marked A Milestone In The History

Written by Gnani MarketingApril 5, 2022

The history of Conversational AI bots follows the same trends as other technological advancements. They developed gradually until the 90s, and then the new developments rolled out faster than ever seen in the annals of technological evolution. From the 2000s, there have been improvements in Conversational AI technology at a

Bot Builder, Conversational AI

Low or No-Code Conversational AI Bot Builder Platform| Gnani

Written by Gnani MarketingFebruary 21, 2022

A no-code/low-code chatbot is a ready-to-use computer program that provides support by automating tasks for you. You don’t have to create it yourself because there is a platform, a no-code bot builder, providing an interactive interface to your customers with visual elements that lets you drag and drop the features

Conversational AI

19 Jaw-Dropping Conversational AI Statistics That Make You Realize Why Successful Brands Use Them

Written by Gnani MarketingFebruary 18, 2022

Customers want nothing less than a 5-star experience these days, that too every time they interact with any brand. A focused customer-first business will try to incorporate the latest technologies to keep itself afloat. More than 95% of customer interactions will be taken over by AI by 2025. That’s the

Conversational AI

An Overview of Conversational AI- Understanding Its Popularity

Written by Gnani MarketingJanuary 31, 2022

In the second half of the 20th century, numerous science fiction movies had talking computers executing voice commands. The characters and computers would engage in natural conversations and the latter carried out complex tasks with minimal instruction. In 2022, these scenarios are fast turning into reality. Virtual assistants are becoming

conversational ai in call center during spike

Contact Center Automation

5 Ways Conversational AI Can Help Call Centers During Holiday Peaks

Written by Gnani MarketingJanuary 5, 2022

Conversational AI in customer service has completely changed the outlook of call centers when it comes to handling holiday hours. Even from the other side, it’s estimated that 25% of customers will switch to voice interactions by 2023. With tremendous potential on the cards, AI-powered voice bots are here to

A Unified, Generative AI-Enabled Platform to Deliver Exceptional Customer Experience

Conversational Voice AI For Debt Collection: Unlocking New Opportunities

Conversational AI for Neobanking: New Age Banking Leading to New Age Customer Problems

How do Voice Bots Handle Languages & Accents? | Gnani

Understanding the Concept of Self Learning AI

Important Conversational AI Bots That Marked A Milestone In The History

Low or No-Code Conversational AI Bot Builder Platform| Gnani

19 Jaw-Dropping Conversational AI Statistics That Make You Realize Why Successful Brands Use Them

An Overview of Conversational AI- Understanding Its Popularity

5 Ways Conversational AI Can Help Call Centers During Holiday Peaks

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