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Written by Gnani MarketingJuly 19, 2023 Debt collection companies aim to maximize their recovery rates, streamline operations, and reduce costs but there are a significant number of challenges they face. Automating intelligent conversations can help deal with such challenges. This is why conversational AI emerges as a game-changer in the debt collection industry. It is revolutionizing
Written by Gnani MarketingOctober 31, 2022 A Beginner’s Guide to Speech Recognition AI AI speech recognition is a technology that allows computers and applications to understand human speech data. It is a feature that has been around for decades, but it has increased in accuracy and sophistication in recent years.
Written by Gnani MarketingOctober 11, 2022 What is Voice Biometrics in Banking Voice biometrics is a method of recognizing individuals based on their voice patterns. It provides an additional layer of security to authenticate someone before they are allowed access to any system or application. This is why voice biometrics is especially useful in the banking
Written by Gnani MarketingOctober 11, 2022 What Is armour365 armour365 is a voice biometrics software by Gnani.ai that has innovative features to address the growing threats of fraud and cybercrime. armour365 Voice Biometrics is a voice analytics software solution that works in conjunction with multiple contact center platforms and chat applications. The software is designed with
Written by Gnani MarketingOctober 11, 2022 Everything You Should Know About Voice Biometrics Authentication Voice biometrics is the identification of a person by the properties of their voice. In a typical implementation, the speaker recites an array of words or phrases stored in an electronic database. The system then compares these test utterances with previously collected
Written by Gnani MarketingAugust 16, 2022 Conversational AI: Meaning, Benefits & Business Use Cases Conversational AI allows computers to converse with humans in natural language. This has given rise to exciting possibilities for businesses and consumers alike. But how exactly does it work? What benefits, and how can business owners leverage it? Benefits of Conversational AI
Written by Gnani MarketingApril 22, 2022 As the pandemic fades into public memory, the impact it leaves in terms of the adoption of digital banking is lasting. By 2026, half the global population will be using digital banking. The newer generations of customers are very comfortable with AI and apps. With many new models introduced by
Written by Gnani MarketingApril 20, 2022 Banks are under more pressure than ever due to increasing competition, higher customer expectations, and new challenges posed by the changing economic order. They have to remake themselves to stay relevant and competitive. Therefore, banks look for ways to manage costs optimally. Digital transformation has brought new avenues to reduce
Written by Gnani MarketingOctober 29, 2021 Improving the responsiveness of customer support and providing frictionless & convenient digital services have been two long-standing challenges for the retail banking segment. Since the banking and financial services industry (BFSI) relies heavily on trust and consumer goodwill, innovations like conversational AI and voicebots in banking find rapid adoption. Most
Written by Gnani MarketingSeptember 24, 2021 The BFSI has been at the forefront of tech adoption. Now we can transfer money, see our account details, book a policy, etc., with just a tap of a button. BFSI sector is not only investing a lot in the transaction process but also investing millions of dollars to improve
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