In a world where technology is rapidly transforming industries, the financial sector stands at a unique juncture. While innovations such as digital banking and fintech applications promise convenience and efficiency, they often leave behind a significant segment of society—those unfamiliar with technology, low literacy levels, or limited access to smartphones.

In rural India, financial inclusion has always been a daunting challenge. Non-Banking Financial Companies (NBFCs) have played a pivotal role in bridging this gap, enabling access to credit and financial services where traditional banking infrastructure often falls short. However, reaching the last mile has never been a straightforward journey. By