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Written by Shivam SaxenaMarch 3, 2025 Speech analytics is a technology that process and analyze human speech, extracting meaningful insights from spoken conversations. Speech analytics call center empowers organizations to make data-driven decisions by uncovering hidden patterns and trends within their audio data. The History of Speech Analytics The history Speech analytics has evolved significantly from
Written by Vaishakh KPJanuary 21, 2025 How is customer service evolving to keep up with today’s fast-paced digital world? Businesses are now under immense pressure to deliver quick, efficient, and personalized support as customer expectations continue to rise. Enter Conversational AI—the future of customer interactions. This groundbreaking technology automates and enhances customer engagement across multiple channels.
Written by Vaishakh KPJanuary 10, 2025 Are you a healthcare provider struggling to balance quality patient care and rising costs? Voice AI Can Help Healthcare optimize resources, reduce staffing expenses consuming 60% of budgets, and enhance care quality. Let’s explore this transformative solution. The Evolution of Healthcare Communication Remember the days when healthcare facilities relied entirely
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