security compliance Archives – Page 2 of 2

Post-Facto Analysis illuminates a customer journey

Armour365, Banking and Insurance, Conversational AI, security compliance, Speech Recognition, Voice Biometrics, Voice Technology

Blind Spots in Your Customer Journey: Uncovering the Gaps with Post-Facto Analysis

Written by Saptarshi SarkarOctober 7, 2024

Discover how AI-driven post-facto analysis can reveal hidden friction points in your customer journey, ensuring smoother experiences and stronger customer satisfaction. In today’s hyper-connected business landscape, providing a seamless customer journey is critical to staying competitive. Yet, many organizations face the challenge of identifying friction points in real-time, leaving gaps

Here’s How Small Language Models (SLMs) are Transforming Customer Experiences in the BFSI Industry

Written by Saptarshi SarkarOctober 3, 2024

How can BFSI organizations strike the perfect balance between cutting-edge AI capabilities and cost-effective solutions? The answer may lie in Small Language Models (SLMs) – the compact yet powerful AI solution poised to revolutionize the Banking, Financial Services, and Insurance sector. These models, up to 100 times smaller than their

Achieving SOC 2 Compliance with Gnani.ai: Elevating Trust and Security for Your Business

Written by Gnani MarketingJuly 25, 2023

SOC or System and Organizational Control is a suite of reports produced during an audit. SOC 2 Type II compliance applies to all service providers that process and store customer data. These reports from accredited auditors can be used by customers to identify the risks involved in outsourcing a service.

Blind Spots in Your Customer Journey: Uncovering the Gaps with Post-Facto Analysis

Here’s How Small Language Models (SLMs) are Transforming Customer Experiences in the BFSI Industry

Achieving SOC 2 Compliance with Gnani.ai: Elevating Trust and Security for Your Business

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