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Written by Saptarshi SarkarOctober 27, 2023 In today’s digital age, chatbots have become a ubiquitous presence in the online world. Whether you’re shopping online, seeking customer support, or just engaging in casual conversation, chatbots are there to assist you. But have you ever wondered how these chatbots understand and respond to your messages so seamlessly? The
Written by Saptarshi SarkarAugust 23, 2023 Natural Language Understanding (NLU), a subset of Natural Language Processing (NLP), aims to close the communication gap between humans and computers. In essence, NLU gives computers the ability to understand the meaning, context, and intent of words and phrases in addition to simply recognizing them. By enabling computers to comprehend
Written by Saptarshi SarkarAugust 16, 2023 The conversational AI tech market is supposed to grow from US$9.6 billion in 2023 to US$47.6 billion in 2033. Gnani.ai has been part of this market for a while and has taken many technical leaps in this time. As research and innovation continued at Gnani.ai, they were soon far ahead
Written by Gnani MarketingJuly 26, 2023 In recent years, the rapid advancement of Artificial Intelligence (AI) has been nothing short of revolutionary. Various AI models have gained immense popularity and are transforming the way we interact with technology. However, amidst this unprecedented progress, concerns about ethics in machine learning have emerged. As AI increasingly impacts real-world
Written by Gnani MarketingJuly 25, 2023 In the realm of artificial intelligence (AI), language serves as a formidable tool, enabling seamless interactions between humans and machines. One crucial aspect that empowers AI to comprehend human language is natural language understanding (NLU). NLU plays a pivotal role in converting natural language into a structured format, facilitating tasks
Written by Gnani MarketingJuly 17, 2023 How do automated call notes, call summaries, and call disposition benefit debt collection businesses? It has been found that automating debt collection has numerous benefits over manual collections. How Debt Collection Agent Efficiency Is Improved and AHT Is Decreased by Automated Call Wrap-Up Time is critical in the hectic business
Written by Gnani MarketingJuly 17, 2023 Debt collection businesses can gain a lot from omnichannel bots, such as SMS, phone, and chatbots. Let’s look at how they influence the effectiveness and efficiency of debt collection attempts. Omnichannel debt collection bots enhance connectivity ratio By enabling 24/7 accessibility, bots raise the likelihood of engaging with debtors. Automated
Written by Gnani MarketingOctober 31, 2022 An In-Depth Guide to Conversational AI Conversational AI is a subset of artificial intelligence that enables human-to-machine conversation. It makes interacting with computers more natural and intuitive for users. The technology has been around for ages but only recently gained popularity as it became more accessible to consumers. This blog
Written by Gnani MarketingAugust 18, 2022 NLP vs. NLU- Understanding the Distinction Think of human communication. When we hear or read something our brain first processes that information and then we understand it. Based on our understanding, we respond. We don’t understand everything that is told to us. That is because we can’t process all information
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