Generative AI: Revolutionizing Sectors and Elevating User Interactions
Artificial Intelligence, Banking and Insurance, chatbot, Conversational AI, Customer Experience, LLM, Voice Biometrics, voice bots, Voice Technology

Understanding Generative AI: Transforming Industries and Customer Experiences

Avatar Written by Vaishakh KPDecember 4, 2024

Generative AI represents a transformative leap in artificial intelligence, empowering machines to create content and perform tasks once considered exclusive to human capabilities. From crafting text and generating images to composing music and simulating conversations, this cutting-edge technology is driving innovation across industries and transforming industries and customer experiences. This

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Evolution of Voice Assistants
Agent Assist, Automate365, LLM, NLP, Voice Biometrics

The Evolution of Voice Assistants: From Commands to Conversations

Avatar Written by Vaishakh KPNovember 29, 2024

The rapidly evolving landscape of artificial intelligence has seen voice assistants emerge as groundbreaking technology. Initially, these assistants performed basic tasks like setting alarms and checking the weather with limited capabilities. This phase, driven by Interactive Speech Recognition (ISR), allowed machines to execute simple spoken commands. These early voice assistants,

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general purpose LLMs and customizable LLMs
Artificial Intelligence, Generative artificial intelligence, LLM

General Purpose vs Customizable LLMs: Weighing In On the Debate

Saptarshi Sarkar Written by Saptarshi SarkarSeptember 29, 2023

‘Large language models’ (LLMs) is the latest buzzword in the field of artificial intelligence (AI). They have revolutionized AI by demonstrating remarkable proficiency in understanding and generating human-like text. These models, which are at the forefront of AI research, can be divided into two main categories, namely, general purpose LLMs and

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