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Written by Saptarshi SarkarAugust 10, 2023 A deep dive into how Gnani.ai’s real-time agent assist makes every agent your top performer About Assist365 Assist365 is the real-time agent assist module on Gnani.ai’s unified customer experience (CX) platform. It was designed to reduce the scope for human error while handling customer interactions. It leverages generative AI to
Written by Saptarshi SarkarAugust 8, 2023 Gnani.ai’s bot builder platform is one of the most preferred customer experience (CX) design platforms across domains. Read on to find out how Gnani.ai manages to be an enterprise favorite. A Platform to Solve All Your Bot Building Woes Gnani.ai has a low-code/no-code bot builder platform which has a
Written by Saptarshi SarkarAugust 4, 2023 Exceptional customer service is essential for success in today’s business landscape. This blog explores the transformative world of customer service, where omnichannel engagement, AI-driven routing, and intelligent self-service combine to offer unparalleled customer experiences. Gnani.ai is at the forefront of this. Omnichannel Engagement Studies show that 90% of customers expect
Written by Saptarshi SarkarAugust 4, 2023 For unmatched customer engagement, explore the advantages of a unified fullstack conversational AI platform with Gnani.ai. A Conversational AI Platform for All Your Customer Service Needs Businesses are incorporating innovative tools to revolutionize customer engagement in the ever-evolving digital landscape. One of these tools is the unified fullstack conversational AI
Written by Saptarshi SarkarAugust 3, 2023 In today’s rapidly evolving business landscape, customer service stands as a vital pillar of success. The era of lengthy wait times and frustrating experiences is behind us. Today’s customers demand immediate and personalized interactions, necessitating businesses to meet their expectations effectively. This is where Conversational Artificial Intelligence (AI) comes into
Written by Gnani MarketingJuly 31, 2023 Artificial intelligence-powered chatbots have revolutionized customer service operations, offering a swift and convenient way for customers to obtain answers to their inquiries. However, when it comes to choosing the right chatbot for your business, you need to consider several crucial aspects. This blog explores five core considerations to ensure you
Written by Gnani MarketingJuly 31, 2023 In the pursuit of success within the real estate industry, customer engagement stands as a paramount factor. As the industry strives to remain at the forefront of innovation, voice AI and chatbots in real estate have emerged as increasingly popular tools to elevate customer interactions to new heights. Gnani.ai has
Written by Gnani MarketingJuly 26, 2023 In recent years, the rapid advancement of Artificial Intelligence (AI) has been nothing short of revolutionary. Various AI models have gained immense popularity and are transforming the way we interact with technology. However, amidst this unprecedented progress, concerns about ethics in machine learning have emerged. As AI increasingly impacts real-world
Written by Gnani MarketingJuly 20, 2023 Gnani.ai harnesses the powers of generative AI to help businesses get to the next level Generative artificial intelligence and LLMs have become buzzwords in the business world. According to a recent Forbes Advisory survey, 97% business owners think LLMs can make a positive impact on their businesses while 64% business
Written by Gnani MarketingJuly 19, 2023 Debt collection companies aim to maximize their recovery rates, streamline operations, and reduce costs but there are a significant number of challenges they face. Automating intelligent conversations can help deal with such challenges. This is why conversational AI emerges as a game-changer in the debt collection industry. It is revolutionizing
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