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Written by Gnani MarketingJuly 19, 2023 Debt collection companies aim to maximize their recovery rates, streamline operations, and reduce costs but there are a significant number of challenges they face. Automating intelligent conversations can help deal with such challenges. This is why conversational AI emerges as a game-changer in the debt collection industry. It is revolutionizing
Written by Gnani MarketingJuly 17, 2023 How do automated call notes, call summaries, and call disposition benefit debt collection businesses? It has been found that automating debt collection has numerous benefits over manual collections. How Debt Collection Agent Efficiency Is Improved and AHT Is Decreased by Automated Call Wrap-Up Time is critical in the hectic business
Written by Gnani MarketingJuly 4, 2023 The auto loan market is growing at an exponential rate. The global automotive finance market size is expected to reach USD 394.06 billion by 2028. Because of the increase in vehicle loan debt, it is becoming extremely difficult for lenders and debt collection companies to recover past-due payments. This is
Written by Gnani MarketingJuly 3, 2023 According to a PwC report, the global GDP will see a rise of 26% by 2030. This rise will be partly aided by generative AI. So, it is easy to conclude that debt recovery is also being revolutionized with generative AI. As per industry reports, the use of generative AI
Written by Gnani MarketingJuly 3, 2023 About twelve years ago, there were about 10,000 debt collection firms in the US but that number has fallen to less than 7,000 in recent years. Does this mean that there are no more debts and no debt collection? No. The number of debt collection firms have dwindled because debt
Written by Gnani MarketingOctober 31, 2022 An In-Depth Guide to Conversational AI Conversational AI is a subset of artificial intelligence that enables human-to-machine conversation. It makes interacting with computers more natural and intuitive for users. The technology has been around for ages but only recently gained popularity as it became more accessible to consumers. This blog
Written by Gnani MarketingSeptember 6, 2022 The importance of chatbots in healthcare Technology and the use of data has changed how we do things, and it’s no different in healthcare. The rise of chatbots has led to an increased demand for these automated programs that can help customers, i.e., patients with their medical needs and health-related
Written by Gnani MarketingSeptember 6, 2022 Improving the Debt Collection Process with Automated Debt Collection Debt collection can be a complex and time-consuming process, especially for businesses and organizations that are dealing with a large number of outstanding debts. Therefore, a large number of businesses are turning to artificial intelligence (AI) and chatbots to automate and
Written by Gnani MarketingSeptember 6, 2022 Understanding AI Chatbots AI chatbots are computer programs that can simulate a conversation with humans through text or speech. The bot has to have a certain level of artificial intelligence to respond in a human-like manner. They are commonly used in business to provide customer service, assist with tasks, and
Written by Gnani MarketingSeptember 5, 2022 AI Chatbots in Banking Sector Banking chatbots are virtual assistants that help customers with banking transactions, query resolutions, and support in general. Nowadays, Chatbots are being successfully used to open a new account, check balances, transfer funds, and more. In recent years, they have become more popular as banks look
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