Security. Convenience. Customer satisfaction. These are the pillars of successful banking in the digital age. But traditional authentication methods—PINs, passwords, security questions—are starting to crumble under the weight of these demands. Voice Authentication offers a modern solution, providing a secure, convenient, and frictionless experience that addresses these shortcomings. Think about

Onboarding new customers. It’s the first impression that sets the stage for their entire relationship with your bank. But let’s be honest, traditional onboarding processes are often… clunky. While Gen AI-Driven onboarding is revolutionizing the industry, many banks still stick to outdated methods. Think about it:  Mountains of paperwork? 😴 

Picture this: A smooth customer service experience that feels like a conversation with an old friend who happens to know all the answers without missing a beat. Welcome to the future of customer engagement, where conversational AI transforms mundane interactions into memorable moments. Gnani.ai is not just another player in

As CEO of Gnani.ai, years spent in the world of voice AI and working with leading financial institutions have shown me the power (and pitfalls) of this tech for customer interactions. Executives are eager but wary. Let’s bridge the gap. Based on these countless conversations and our extensive experience in

Outbound engagement is the lifeblood of any successful BFSI or NBFC company. But let’s be honest: traditional cold calling methods are no longer effective. It’s time to automate cold calls and revolutionize outbound engagement. Think about it:  Cold calls? Annoying and impersonal.  Emails and SMS? Easy to ignore.  Even with