Gnani.ai is now SOC 2 Type II accredited!
Learn More
Written by Shivam SaxenaFebruary 19, 2025 Voice AI is rapidly changing the businesses, especially those in the Banking, Financial Services, and Insurance (BFSI) sector, interact with customers. The global voice-based customer service market is predicted to reach a great height, highlighting the increasing adoption and potential of voice agents to improve customer engagement and drive conversions. The
Written by Shivam SaxenaFebruary 17, 2025 Contact center automation is transforming customer service by leveraging Gen-AI, LLMs, SLMs and ASR. Businesses can enhance efficiency, reduce costs, and improve customer experience (CX) by integrating AI automation into their contact center operations. This ultimate guide explores everything you need to know about contact center automation, from its key
Written by Shivam SaxenaJanuary 9, 2025 Did you know that 93% of consumers express satisfaction with their voice assistants? Voice AI is gaining widespread approval for its ability to Redefining Customer Accessibility and how businesses connect with their customers. However, many banks and financial institutions still face challenges in keeping up with customer expectations, often held
Written by Vaishakh KPJanuary 7, 2025 Why Does Overbooking Happen in Healthcare? Have you ever wondered why healthcare facilities struggle with overbooking despite advanced scheduling systems? Overbooking often arises from last-minute cancellations, unpredictable patient needs, and the challenge of balancing provider availability with high demand. This leads to administrative stress, longer wait times, and patient dissatisfaction.
Written by Shivam SaxenaJanuary 6, 2025 The way we interact with technology has transformed over time. Early conversational AI systems relied on simple rules and predefined responses, making them rigid and unable to handle complex conversations. These limitations often resulted in a frustrating user experience. Today, with Gen AI integration, is evolving conversational AI to deliver
Written by Vaishakh KPDecember 26, 2024 Are you Struggling with fluctuating demand, slim margins, and changing customer expectations in the consumer goods industry? Automation enhances productivity by streamlining operations and improving response times, helping you stay competitive. AI automation can help streamline your operations, enhance customer interactions, and cut costs. By boosting productivity and improving efficiency,
Looking to partner with us?
Please fill the form given below and we will contact you as soon as possible.
