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Prevent Customer Drop-offs in Banking Apps with Conversational AI

Armour365, Banking and Insurance, chatbot

How Conversational AI Can Prevent Customer Drop-offs in Banking Applications

Written by Saptarshi SarkarOctober 3, 2024

Let’s paint a quick picture: Maya, a busy marketing executive, is finally getting around to applying for a new credit card. She’s halfway through the application, inputting all the details, when suddenly—her phone buzzes with a meeting reminder. She closes the browser to take the call and completely forgets about

SLMs Transforming Customer Experiences in the BFSI Industry

Armour365, Banking and Insurance, security compliance, Speech Recognition, Voice Biometrics, Voice Technology

Here’s How Small Language Models (SLMs) are Transforming Customer Experiences in the BFSI Industry

Written by Saptarshi SarkarOctober 3, 2024

How can BFSI organizations strike the perfect balance between cutting-edge AI capabilities and cost-effective solutions? The answer may lie in Small Language Models (SLMs) – the compact yet powerful AI solution poised to revolutionize the Banking, Financial Services, and Insurance sector. These models, up to 100 times smaller than their

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