voice chatbots
chatbot, Conversational AI, Customer Service Automation, customer service platform, voice bots, voice chatbots

Voice Chatbots: Shaping New-Age Customer Interactions

The emergence of voice chatbots has caused a paradigm shift in how we interact with technology in today’s quickly changing digital ecosystem. They are powered by speech recognition and natural language processing technologies and are revolutionizing customer interactions across a variety of sectors.   How Voice Chatbots Work  Voice chatbots

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voicebots
chatbot, Contact Center Automation, voice bots, Voice Technology

Voicebots: Transforming Customer Interactions in the Digital Age

The incorporation of artificial intelligence (AI) has given rise to creative solutions that expedite processes and improve user experiences in today’s fast changing digital ecosystem. The use of voicebots for customer interactions is one such revolutionary invention. These AI-powered virtual assistants are revolutionizing the way we use technology and have

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Artificial Intelligence, Conversational AI, Natural Language Understanding, NLP

One of the Highest-Ranking NLU Engines to Make Your CX Seamless

Natural Language Understanding (NLU), a subset of Natural Language Processing (NLP), aims to close the communication gap between humans and computers. In essence, NLU gives computers the ability to understand the meaning, context, and intent of words and phrases in addition to simply recognizing them.   By enabling computers to comprehend

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passive voice biometrics
Omnichannel Strategies, Speech To Text, Text To Speech, Voice Biometrics, Voice Technology

All You Should Know About Passive Voice Biometrics

The voice characteristics of every individual depend on the anatomy of their throat. Voice biometrics utilizes these speaker-specific voice features to authenticate users. If you are wondering how passive voice biometrics works, read on. Passive Voice Biometrics: The Workings In passive voice biometrics, the user is authenticated seamlessly in the

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automation solutions
Contact Center Automation, Customer Service Automation

High Scalability to Make Running and Growing Businesses Easier

Most businesses are on the hunt for customized customer experience solutions. While choosing a company that provides customer experience solutions, it is of utmost importance to look for one whose automation services are highly scalable. A robust tech infrastructure and autoscaling capacity makes it easy to scale call volumes as

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single-click integrations
Agent Assist, Bot Builder, Contact Center Automation, Conversational AI

Integrations Simplified With Gnani.ai’s Automate365

Bot building is generally complicated. One of the trickiest steps of the bot-building process is integrating the bot to various business systems. Gnani.ai has managed to achieve the seemingly impossible with its low-code/no-code bot builder platform. This platform simplifies the entire bot-building process including integrations by using single-click integrations.  Channels

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conversational AI tech
Artificial Intelligence, Bot Builder, Contact Center Automation, Generative artificial intelligence, Natural Language Understanding, Speech Recognition, Voice Biometrics

Gnani.ai Empowers Business Growth Through Their Industry-Leading Tech Capabilities

The conversational AI tech market is supposed to grow from US$9.6 billion in 2023 to US$47.6 billion in 2033. Gnani.ai has been part of this market for a while and has taken many technical leaps in this time.  As research and innovation continued at Gnani.ai, they were soon far ahead

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