gnani and transcosmos america partnership
News & Announcements

Gnani.ai and transcosmos Partner to Deliver Exceptional CX with Conversational AI in Global Contact Centers

We’re thrilled to announce our strategic partnership with transcosmos, Inc. (TYO: 9715), a US-based regional and global leader in BPO and the contact center industry. Transcosmos Inc and Gnani.ai — leaders in their respective industries — will leverage each other’s technology and business strengths to provide optimal services for customers.

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Gnani Microsoft
News & Announcements

Our Entire Conversational AI Suite Is Now Available On Microsoft Azure Marketplace!

Microsoft Azure customers worldwide now gain access to Gnani.ai’s cutting-edge Speech Analytics, Voice AI-led Virtual Assistant, and Voice Biometrics to take advantage of the scalability, reliability, and agility of Azure to drive application development and shape business strategies. Gnani.ai a global frontrunner in Conversational AI and customer service automation today announced

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gnani conversational ai news cluster october 2021
News Roundup

Conversation AI News Cluster October 2021

We are in the exciting era of AI, where it is growing rapidly and is being adopted effectively in many industries to deliver better customer experience, improve business marketing effort, protect customer data & privacy, and a lot more. Reading all the news and keeping yourself updated about what is

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conversational ai in retail banking featured image
Banking and Insurance, Conversational AI

How Conversational AI Can Help Grow and Retain Customers in Retail Banking

Improving the responsiveness of customer support and providing frictionless & convenient digital services have been two long-standing challenges for the retail banking segment. Since the banking and financial services industry (BFSI) relies heavily on trust and consumer goodwill, innovations like conversational AI and voicebots in banking find rapid adoption. Most

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