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Written by Gnani MarketingMay 28, 2021 Sales of voice-activated smart speakers exceeded 150 million units in 2020, showing that voice-assistance-based customer experience solutions are now firmly entrenched in the consumer space. The natural next step is to offer inbound customer service via intelligent conversational AI assistants like voicebots. Chatbots are already prevalent with 80% of customers
Written by Gnani MarketingMay 14, 2021 Conversational AI In Sales Automation— A Hybrid State Of Modern Business Bots are the new black. They’re taking over our phones, social media feeds, and customer service channels. You can even get them to text you news updates or set reminders about the things that matter most to you.
Written by Gnani MarketingApril 21, 2021 Whether a company develops products or provides services, delivery times are speeding up. In this age of competition, not only should customers get their purchases on time, but the customer service experience must also be seamless. This is where the transformational nature of artificial intelligence can be leveraged to drive
Written by Gnani MarketingApril 12, 2021 Automating customer interactions at scale for various use cases across industries can be a difficult technical problem to solve. Especially, when you are building customized AI/ML-based voice-bot solutions for multiple languages, dialects, and use cases. Gnani.ai is thrilled to announce that we have consistently automated over a million customer voice
Written by Gnani MarketingApril 5, 2021 Over the years, the demand for hosting cloud-based products on cloud marketplaces has increased dramatically. Many CXOs have turned to cloud marketplaces to buy and implement advanced technology solutions. According to Jay McBain, Forrester’s principal analyst of channel, partnerships, and ecosystems, 73% of B2B buyers report that buying through eCommerce,
Written by Gnani MarketingMarch 26, 2021 The Role of Artificial Intelligence in Preventing Non-Performing Assets in Banking Have you ever wondered or asked someone, why do banks become bankrupt if they are the institutions that get the highest deposits of money more than any other industry? Even while adhering to compliance and tons of rules and
Written by Gnani MarketingMarch 18, 2021 Lead gen is necessary to turn a potential customer into a loyal customer. Every CMO knows that! A good lead gen strategy will reap long-term profit immensely. You know failing at your lead gen strategy will never let the world know how unique your brand is and will never bring new customers. And probably the
Written by Gnani MarketingFebruary 17, 2021 Securing Customer Data with Voice Biometrics: Keeping the Bad Guys at Bay A year ago, organizations across the globe were reluctant and sulked about the idea of work from home; but now the COVID-19 pandemic has made everyone adapt to a work from home lifestyle. Along the same vein, every
Written by Gnani MarketingFebruary 3, 2021 Why is it important for your Voicebot & Chatbot to sound Real & Human? “Pay attention! Solve all your problems with conversational AI voicebots. Never miss any opportunity to understand what benefits voicebots solutions can bring to your business”. Or maybe this one could be a better starting line, “Why
Written by Gnani MarketingDecember 22, 2020 Implementing the highest security standards to protect customer information, and with a constant focus on maintaining effective information security management systems, we are happy to announce that we have been awarded ISO 27001 certification.
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