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Written by Gnani MarketingNovember 23, 2021 Integrating AI into your business customer representative services makes it efficient, making it more ubiquitous each day, especially evident throughout the past decade. As it continues to help companies and businesses improve their quality of services virtually in every aspect, the one thing that still strikes as mundane is appointment
Written by Gnani MarketingNovember 18, 2021 Microsoft Azure customers worldwide now gain access to Gnani.ai’s cutting-edge Speech Analytics, Voice AI-led Virtual Assistant, and Voice Biometrics to take advantage of the scalability, reliability, and agility of Azure to drive application development and shape business strategies. Gnani.ai a global frontrunner in Conversational AI and customer service automation today announced
Written by Gnani MarketingNovember 15, 2021 What Are Lead Generation Bots A lead generation chatbot is an AI NLP or a rule-based bot, best designed to identify potential customers for your business, ignite their interest in the products and services your business offers, and harbour a relationship with the prospective customer or lead.
Written by Gnani MarketingNovember 10, 2021 No matter which business niche one is involved in, the major focus is always on customer engagement and customer retention strategies. All of the marketing campaigns, business strategies, and even customer relations are geared towards this goal. With the ever-changing marketplace and customer interests, ijt is essential that we stay
Written by Gnani MarketingNovember 2, 2021 We are in the exciting era of AI, where it is growing rapidly and is being adopted effectively in many industries to deliver better customer experience, improve business marketing effort, protect customer data & privacy, and a lot more. Reading all the news and keeping yourself updated about what is
Written by Gnani MarketingOctober 29, 2021 Improving the responsiveness of customer support and providing frictionless & convenient digital services have been two long-standing challenges for the retail banking segment. Since the banking and financial services industry (BFSI) relies heavily on trust and consumer goodwill, innovations like conversational AI and voicebots in banking find rapid adoption. Most
Written by Gnani MarketingOctober 27, 2021 Halloween, Black Friday, Thanksgiving, and Christmas are just around the corner. In this article, we will explain in various ways how you can boost your sales this holiday season. It is essential to ensure you do not lose any sales and revenue opportunities especially considering the negative aftereffects the COVID-19
Written by Gnani MarketingOctober 25, 2021 Chatbots Vs Conversational AI: Which Is Better For Your Business? Chatbots and conversational AI are often lumped together, but there are other differences besides the obvious one of medium- chatbots display written text, while conversational AI mimics human communication. Depending upon the needs of an organization, one or both types
Written by Gnani MarketingOctober 22, 2021 Acquiring new customers is certainly alluring. However, to maximize revenue, you must make your existing customers keep coming back. Many businesses forget to focus on the fact that the real business value lies in customer retention, not just customer acquisition. In fact, nearly 44% of organizations give importance to customer
Written by Gnani MarketingOctober 19, 2021 According to a Deloitte article, “conversational AIs currently represent the top use of AI in enterprises, and their adoption rates are expected to almost double over the next two to five years.” This is because AI-powered virtual assistants can not only answer FAQ queries but also handle complex requests with
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