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Written by Gnani MarketingDecember 16, 2021 If there is one thing that customers unanimously agree on, it is that they hate waiting on calls or queues. Reducing customer waiting time is one of the most effective ways to improve satisfaction levels. Artificial intelligence provides the most effective interventions to reduce waiting time. The integration of conversational
Written by Gnani MarketingDecember 13, 2021 The end goal of every marketing strategy is to convert the audience/visitor into a paying customer, though the time necessary to achieve that may vary according to the nature of the channel. Various AI technologies have been added to the marketing and sales conversion funnel at all stages to increase
Written by Gnani MarketingDecember 8, 2021 We’re thrilled to announce our strategic partnership with transcosmos, Inc. (TYO: 9715), a US-based regional and global leader in BPO and the contact center industry. Transcosmos Inc and Gnani.ai — leaders in their respective industries — will leverage each other’s technology and business strengths to provide optimal services for customers.
Written by Gnani MarketingDecember 7, 2021 Lead generation is the holy grail for most businesses, regardless of the industry they are in. For insurance companies, generating leads is even tougher as there is too much information overload, and the fact that there are tonnes of them competing with each other doesn’t help either. Breaking through the
Written by Gnani MarketingNovember 26, 2021 The global market of Artificial Intelligence (AI) has provided around 341.8 billion USD revenue in 2021 and this growth is expected to reach over half a trillion USD by 2024. This growth is due to the fact that many companies around the world are adopting AI, especially conversational AI to
Written by Gnani MarketingNovember 23, 2021 Integrating AI into your business customer representative services makes it efficient, making it more ubiquitous each day, especially evident throughout the past decade. As it continues to help companies and businesses improve their quality of services virtually in every aspect, the one thing that still strikes as mundane is appointment
Written by Gnani MarketingNovember 18, 2021 Microsoft Azure customers worldwide now gain access to Gnani.ai’s cutting-edge Speech Analytics, Voice AI-led Virtual Assistant, and Voice Biometrics to take advantage of the scalability, reliability, and agility of Azure to drive application development and shape business strategies. Gnani.ai a global frontrunner in Conversational AI and customer service automation today announced
Written by Gnani MarketingNovember 15, 2021 What Are Lead Generation Bots A lead generation chatbot is an AI NLP or a rule-based bot, best designed to identify potential customers for your business, ignite their interest in the products and services your business offers, and harbour a relationship with the prospective customer or lead.
Written by Gnani MarketingNovember 10, 2021 No matter which business niche one is involved in, the major focus is always on customer engagement and customer retention strategies. All of the marketing campaigns, business strategies, and even customer relations are geared towards this goal. With the ever-changing marketplace and customer interests, ijt is essential that we stay
Written by Gnani MarketingNovember 2, 2021 We are in the exciting era of AI, where it is growing rapidly and is being adopted effectively in many industries to deliver better customer experience, improve business marketing effort, protect customer data & privacy, and a lot more. Reading all the news and keeping yourself updated about what is
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