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Written by Gnani MarketingSeptember 5, 2022 AI Chatbots in Banking Sector Banking chatbots are virtual assistants that help customers with banking transactions, query resolutions, and support in general. Nowadays, Chatbots are being successfully used to open a new account, check balances, transfer funds, and more. In recent years, they have become more popular as banks look
Written by Gnani MarketingAugust 18, 2022 NLP vs. NLU- Understanding the Distinction Think of human communication. When we hear or read something our brain first processes that information and then we understand it. Based on our understanding, we respond. We don’t understand everything that is told to us. That is because we can’t process all information
Written by Gnani MarketingAugust 16, 2022 Conversational AI: Meaning, Benefits & Business Use Cases Conversational AI allows computers to converse with humans in natural language. This has given rise to exciting possibilities for businesses and consumers alike. But how exactly does it work? What benefits, and how can business owners leverage it? Benefits of Conversational AI
Written by Gnani MarketingAugust 16, 2022 What is Conversational Marketing Conversational marketing uses chatbots, voice bots, and other forms of artificial intelligence (AI) such as across communication channels to provide customer service with minimal or no human involvement. Conversational marketing can be done using both humans and bots, but the current trend is toward using bots
Written by Gnani MarketingAugust 8, 2022 11 Conversational User Interface Designing Best Practices A Conversational User Interface is a new way of interacting with technology. It is a radically different approach to building human-computer interfaces and one that has the potential to change how we interact with machines in the future. While we’re still in the
Written by Gnani MarketingJuly 19, 2022 Semantic Analysis and Syntactic Analysis are two essential elements of NLP. Learn how these two benefit the advances in deep learning and AI. Understanding Natural Language Processing Natural Language Processing or NLP is a branch of computer science that deals with analyzing spoken and written language. Advances in NLP have
Written by Gnani MarketingJuly 7, 2022 Using Conversational AI and Chatbots to Transform the Neobanking Experience Neobanking, a.k.a. challenger banks emerged from the mounting demand for easy and round-the-clock access to efficient banking processes. With no physical offices & branches, the level of precision, efficiency, and ability to handle load is a deal-breaker. These make Conversational
Written by Gnani MarketingJuly 1, 2022 As per current trends and reports, 41% of adult users use voice search at least one time a day. This means that the use of voice AI is steadily on the rise. A significant contributor to the upward trend in voice searches among customers is the advent of smart home
Written by Gnani MarketingJune 21, 2022 The Novel Coronavirus (SARS-CoV2) outbreak in early 2020 became a cause for concern across the healthcare sector. The increased load on medical establishments coupled with the growing shortage of clinical and administrative staff cost the United States healthcare industry a whopping USD 20 Billion per month. By the end of
Written by Gnani MarketingMay 26, 2022 “It takes months to find a customer… seconds to lose one” – Vince Lombardi As you begin discovering newer ways of improving your overall customer satisfaction, you’ll discover only a few tangible methods of measuring CSAT scores that are capable of providing near-perfect data and insights. Your competition and customers
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