Conversational AI as the ‘Driving Force.’

The auto sector is today on the verge of giving itself a facelift with the help of technologies such as robotics and digital transformation. From a CX point of view, consolidating customer-facing resources, adding a personal touch to loyalty programs are a top priority. We can tell this from our own experience of working with top automakers in the country.

WHAT WE OFFER?

A gamut of solutions that not only automate many of the commonly occurring interactions but also deep insights to turbocharge customer journeys. Plus, ‘On Device” Voice Assistants for seamless interaction with on-board infotainment. Bespoke Conversational Bots to nurture leads, book appointments, post-service CSAT surveys, and a lot more.

Conversational AI as the ‘Driving Force.’

The auto sector is today on the verge of giving itself a facelift with the help of technologies such as robotics and digital transformation. From a CX point of view, consolidating customer-facing resources, adding a personal touch to loyalty programs are a top priority. We can tell this from our own experience of working with top automakers in the country.

WHAT WE OFFER?

A gamut of solutions that not only automate many of the commonly occurring interactions but also deep insights to turbocharge customer journeys. Plus, ‘On Device” Voice Assistants for seamless interaction with on-board infotainment. Bespoke Conversational Bots to nurture leads, book appointments, post-service CSAT surveys, and a lot more.

THE

ADVANTAGE

Omnichannel: Available for all digital and conventional communication channels (IVR, Telephony, Email, WhatsApp etc.)

Vernacular language support: Available in 20+ languages globally for localizing interactions

Available 24/7: Attend to customers all day long and route RSA requests without delays

Customer Analytics: Glean specific insights from recorded interactions and add value to the customer journey

Easy Integration: Hassle-free connection with multiple CRMs and apps

THE

ADVANTAGE

Omnichannel: Available for all digital and conventional communication channels (IVR, Telephony, Email, WhatsApp etc.)

Vernacular language support: Available in 20+ languages globally for localizing interactions

Available 24/7: Attend to customers all day long and route RSA requests without delays

Customer Analytics: Glean specific insights from recorded interactions and add value to the customer journey

Easy Integration: Hassle-free connection with multiple CRMs and apps

BUSINESS BENEFITS

Understand the real "VoC"
Conduct sentiment analysis, ascertain purchase and churn propensity to personalize and improve CX
Automate Customer Service Processes
Book test drive/service appointments, push notifications, and reminders and trigger post-sales and service surveys at the click of a button
Add Value to Dealer and Aggregator Network
Provide voice-based tools and platform to strengthen the network to support sales and service efforts
Cost and Resource Optimisation
Save up to 80% of operational costs and reserve human resources to attend to non-routine queries and issues

BUSINESS BENEFITS

Understand the real "VoC"
Conduct sentiment analysis, ascertain purchase and churn propensity to personalize and improve CX
Automate Customer Service Processes
Book test drive/service appointments, push notifications, and reminders and trigger post-sales and service surveys at the click of a button
Add Value to Dealer and Aggregator Network
Provide voice-based tools and platform to strengthen the network to support sales and service efforts
Cost and Resource Optimisation
Save up to 80% of operational costs and reserve human resources to attend to non-routine queries and issues

Unlock the potential of Conversational AI – Talk to our solution expert today!

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