AI Backed Predictive Model

Transcribe audio and video recordings with deep learning speech recognition

Gnani Dhwani - Speech to Text

Predictive Voice analytics makes it possible to identify which customers are the most likely to move forward with your business, so that your agents make the most of every conversation.

With predictive models you can

Prioritize each interaction: Know which customers your agents can invest your time into.

Analyse all the previous interactions and notice trends: Lets you understand why certain customers didn’t use your service and why others chose to

Identify hot leads: Based on the intent, predict if the customer is going to use your products or not.